1. Information We Collect

We collect information that identifies, relates to, or could reasonably be linked with an individual (“Personal Information”). This includes:

a. Personal Identifiers:
Name, email address, telephone number, postal address, and similar contact information provided when purchasing tickets, registering as a vendor or volunteer, or subscribing to communications.

b. Payment and Transaction Data:
Payment method, billing address, and limited transaction history. Payment details are securely processed through third-party payment processors; Muz Fest does not retain your full credit card number or banking information.

c. Usage Data and Technical Information:
IP address, browser type, device identifiers, operating system, and browsing activity collected through cookies, analytics tools, and similar technologies.

d. Media and Event Content:
Photographs, video, or audio recordings taken at Muz Fest events, including those voluntarily submitted to us. These may be used for legitimate business, archival, and promotional purposes consistent with our mission.

e. Communications:
Information contained in inquiries, feedback, or correspondence sent to us via email, website forms, or social media.

2. How We Use Your Information

Muz Fest processes your Personal Information only for legitimate and lawful purposes, including:

1. Service Fulfillment: To process transactions, issue tickets, register volunteers or vendors, and manage event logistics.

2. Communication: To provide event updates, respond to inquiries, and send promotional materials or newsletters (where consent has been provided).

3. Analytics and Improvement: To evaluate and enhance the performance, design, and usability of our Services.

4. Legal and Regulatory Compliance: To comply with applicable laws, tax obligations, and contractual requirements.

5. Security and Fraud Prevention: To protect against unauthorized access, maintain data integrity, and ensure the safety of our systems and participants.

We do not use Personal Information for automated decision-making or profiling that produces legal or significant effects.

3. Legal Basis for Processing (Applicable to EU/EEA Residents)

Where applicable, Muz Fest relies on one or more of the following legal bases for processing Personal Information:

• Consent: You have provided explicit consent for the processing of your data.

• Contractual Necessity: Processing is required to fulfill our obligations under an agreement (e.g., ticket purchase).

• Legal Obligation: Processing is necessary for compliance with a legal obligation.

• Legitimate Interests: Processing is necessary for our legitimate business interests, provided such interests do not override your fundamental rights and freedoms.

4. Disclosure and Sharing of Information

Muz Fest does not sell, rent, or trade Personal Information. We may disclose data only under the following limited circumstances:

• Service Providers: Trusted third parties who perform functions on our behalf (such as payment processing, ticketing, email delivery, or IT support). These entities are contractually bound to use Personal Information only as instructed and to maintain adequate security measures.

• Legal Compliance: When required to comply with legal obligations, court orders, or law enforcement requests.

• Business Continuity: In connection with a merger, acquisition, restructuring, or transfer of assets, subject to reasonable confidentiality safeguards.

6. Data Retention

Muz Fest retains Personal Information only for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, accounting, or reporting obligations.

When retention is no longer required, we securely delete, anonymize, or de-identify the data.

7. Data Security

We implement appropriate administrative, technical, and physical safeguards designed to protect Personal Information from unauthorized access, disclosure, alteration, or destruction.

While we employ industry-standard encryption and security protocols, no transmission over the Internet or electronic storage is entirely secure, and we cannot guarantee absolute protection.

8. Your Rights and Choices

You may exercise the following rights, subject to applicable law:

• Access: Request confirmation and a copy of the Personal Information we hold about you.

• Correction: Request updates or corrections to inaccurate data.

• Deletion: Request that your Personal Information be deleted, subject to legal exceptions.

• Restriction: Request to limit certain uses of your data.

• Opt-Out: Withdraw consent for marketing communications by clicking “unsubscribe” in emails or contacting us directly.

Requests may be submitted to info@atuiqe.com. We may verify your identity before responding to protect your privacy.

9. Third-Party Links

Our website may contain links to third-party websites or social media platforms. Muz Fest is not responsible for the privacy practices, security, or content of such external sites. We encourage users to review the privacy policies of any third-party websites before providing personal information.

10. Children’s Privacy

Muz Fest’s Services are not directed to children under the age of sixteen (16). We do not knowingly collect or process Personal Information from minors. If we become aware that we have inadvertently received data from a minor, we will promptly delete it.

11. Policy Updates

Muz Fest reserves the right to amend this Privacy Policy at any time to reflect changes in our practices, technology, or legal obligations. Updates will be posted on this page with a revised effective date. Continued use of our Services following such changes constitutes acceptance of the updated Policy.

12. Contact Information

For questions, concerns, or to exercise your privacy rights, please contact us at:

Email: info@atuiqe.com

Mailing Address:
Atuiqe
400 University St
Seattle, WA 98101
United States